Enable D365 Sales Orders for Resource Scheduling / Booking

In D365 you can enable the booking/scheduling of ‘resources’ directly from the D365 Sales Hub > Sales Order. However as you can see below ‘Sales Orders’ are not in the enabled list of CDS data entities when you first deploy D365. This means you have a manual config Continue Reading

What is Microsoft Dynamics 365 Customer Engagement?

Microsoft Dynamics 365 Customer Engagement (D365CE) is the name that has been given to a collection of Apps that Microsoft have built based on the Common Data Service. This can be seen as the replacement/enhancement of the previous Dynamics CRM solution. So D365CE is a flexible modular system Continue Reading