365Operations is the Microsoft dynamics consulting business of the Ruston Group Limited, established in 2011 to formalise the services being delivered by David Ruston and selected contractors.
As the years have progressed we have become a trusted business partner to many large name brands. Our engagements vary but often we provide a small team of experienced Dynamics 365 contractors to deliver strategic areas of a project, or providing the internal quality assurance for the customer, alongside their primary implementation partner.
We found that customer led projects were seeing greater success than those led by either a management consultancy or a regular Microsoft Partner. Whilst the most successful Dynamics 365 projects combined all of these resources into 1 coherent team, the driving force behind the success was always the customer.
Focusing our experience and resources to help end user customers deliver their own Dynamics 365 implementations, has been our approach for many years and has led to notable successes such as Fortnum & Mason and Hornby Hobbies, both projects led internally and delivered fully under the customers control.