AI for Dynamics 365

Its an amazing time to be a consultant, with so much for us all to learn and understand and translate for our customers. Artificial Intelligence, or AI for short is the phrase on everyone’s lips at the moment. Microsoft have taken their capable Microsoft Dynamics 365 platform (D365CE) Continue Reading

What is Microsoft Dynamics 365 Customer Engagement?

Microsoft Dynamics 365 Customer Engagement (D365CE) is the name that has been given to a collection of Apps that Microsoft have built based on the Common Data Service. This can be seen as the replacement/enhancement of the previous Dynamics CRM solution. So D365CE is a flexible modular system Continue Reading